Terms & Conditions

Welcome to COJEY! These Terms and Conditions (“Terms”) govern your access to and use of our website https://cojey.in, operated by COJEY, headquartered at Plot No. 445, Sita-Vihar Colony, Jankipuram, Lucknow, Uttar Pradesh – 226021.

By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.

1. General

COJEY is an Indian innerwear brand offering premium-quality products for women, men, and children.
The use of this website is subject to the Terms outlined below. If you do not agree with these Terms, please do not use our site.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or guardian to use this website and make purchases.

3. Product Information

We strive to display our products as accurately as possible. However, colors, designs, or fabric texture may slightly vary due to screen differences.
Product availability is subject to change without prior notice.

4. Orders & Payments

All orders placed through the website are subject to confirmation and availability.
We reserve the right to cancel or refuse any order at our sole discretion.
Prices are inclusive of applicable taxes unless otherwise stated.
Payments must be made through authorized payment gateways listed at checkout.

5. Shipping & Delivery

We aim to dispatch orders within 2–5 business days.
Shipping times may vary depending on your location.
COJEY is not responsible for delays caused by courier services, natural disasters, or unforeseen events.

6. Returns & Exchanges

We accept returns or exchanges within 7 days of delivery for unused, unwashed, and original-condition products.
Hygiene-sensitive items such as underwear are non-returnable unless they are damaged or defective.
To initiate a return or exchange, please visit our Return Policy page or contact customer support.

7. Intellectual Property

All content on this website, including images, logos, designs, product names, and text, is the property of COJEY and protected under Indian intellectual property laws.
Unauthorized use or reproduction is strictly prohibited.

8. Privacy Policy

We value your privacy. By using our site, you agree to our Privacy Policy which outlines how your data is collected, used, and protected.
We do not share personal information with third parties without your consent.

9. User Conduct

By using our site, you agree:

Not to engage in any fraudulent, abusive, or illegal activity.
Not to copy, reproduce, or exploit any part of the site without express written permission.

10. Limitation of Liability

COJEY shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the website or products.
Our liability is limited to the value of the product purchased by you.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated Terms.